WOW what the hell happened to this place!! Been here before but they have def run it into the ground! The women there are sooooo rude, talk trashy to the employees and are improperly dressed. The big blonde girl was wearing a T-shirt for a 5 year old and her junk was hanging out all over the place! And BEWARE of Lisa. Cusses like a sailor! And talking down to all the techs. She acted like I was an inconvenience and when I asked her to repeat herself she would get a real nasty attitude. WTH is the owner thinking letting her running the front desk! Why employ these kinds of people? They are only hurting your business. These girls def dont have your companys best interests at heart and I feel sorry for you! I want the people back that I dealt with 10 months ago. Kind to each other and helpful.
Hi J Leigh, I tried pulling up your service history so I could adequately respond to your comments. However, we have no customer with your last name in our data base. I also tried to find your full name in order to be able to search repairs performed by customers with your first name in the month prior to your review. I was only able to find two reviews you had written on repair shops, both negative and similar. I'm sorry you've experienced "rude" employees at both of these repair facilities. We take customer service very seriously and our current CSI rating (tracked through Napa) is 92.88%. Again, we are sorry you were dissatisfied with our service.
- Springs Auto, Truck & RV Service Center