Colorado Springs Auto Repair

This past Friday, 2/12/21 at approximately 330 pm, my transmission was badly malfunctioning. There was much slippage and the tranny temp was at 240 degrees. I was about 1100 miles from home, Milwaukee WI. Utilizing my smartphone and Google I realized you were the closest service facility, five miles away. I phoned Joshua Grenier and explained my predicament. Being late on a Friday afternoon with transmission issues I was not hopeful. Joshua was calming and helpful. He checked and Cooper, the transmission person, was working and was available. I limped it in. Joshua called the parts supplier and fortunately they had the necessary parts. They showed me the trans pan with the metal shavings and clutch residue and the dark brown transmission fluid residue. It didn’t look promising. As I asked, they replaced the fluid and screen/filter (?) and put it back together. They test drove it and strongly advised me to not over accelerate. I’ve been a cop for 40 years and I am an expeditious driver. It was a challenge but I heeded their advice and I limped my 2014 GMC Yukon XL with 173,000 miles home. In talking with Joshua he really appreciates being able to work in a quality service facility. He really appreciates working for Terry Breese. He and Cooper could’ve blown off the phone call so they could get out on time on a Friday afternoon but they didn’t. They did what you expect them to do. I’ve been a police chief the past 8.5 years and I’ve been in police management the past 25 years. You expect and hope that your employees do the right thing, the right way at the right time when you’re not around. Joshua and Cooper did it perfectly. Thanks to all of you for getting me home safely! Mike Young

Went for Vin verification, quick and easy.

When I brought my RV in for much needed maintenance the crew here was friendly, helpful and completely straightforward with me about what needed to be done, what it would cost, how soon it would be ready and supplied me with pages of detailed information showing their activity. When some warrantied work was needed during the specified period they took care of it quickly and efficiently. Thanks, guys, it doesn't get any better than this.

Very personable and friendly staff. I get my diesel emissions check here every year. Thanks

I missed out on my appointment. But this guys are the best great military discount and service ! I needed my emission done on my f350 and needed a catalytic converter witch my old mechanic took it out of my truck when he sold it to me !

Very pleasant experience, everyone was friendly and helpful.

I came in for a check on a fluid leak. Diagnosed and fixed in a timely manner. It gives me a great piece of mind I’ll always get great service and feel informed on my current vehicle issue and what I will have coming on maintenance. Thank You!

Tyler and the team worked hard to get our parts, so that we could get back on the road again. Their attention to detail was noticeable. The maintenance on our RV required them to get under our bed. Surprisingly, they put things neatly back in order. Others who have worked on our rig have not. Thanks, Springs Auto!