12/6/2017
5

They were able to get me right in for my emissions test. Truly a time-saver to use them.

Springs Auto, Truck & RV Service Center
11/30/2017
0

My 2013 Ford Fusion was taken here when Meinekie bent a valve putting in a water pump. Springs Auto assured me my vehicle would come back to me at 100% of what it was before it was broken because the had a Ford Master certified person in the shop. Well, one week after I got it back I got a check engine light again. I took it back to them and they swore up and down that the light came on because of an electrical problem and not because of any work they did. Then they want me to pay to troubleshoot the electrical issue. I said no and took it to a different mechanic here in town who said the check engine light was because of what Springs Auto did. I told Springs Auto their findings and they told me that mechanic didn't know what he was talking about. So I took it to a Ford dealership and they also agreed with the second mechanic that my check engine light had to do with the work that Springs Auto did. So I had the dealership fix springs auto's mess-up. I will never take my car back there again

Springs Auto, Truck & RV Service Center
11/25/2017
5

Springs Auto and Truck are awesome as usual. The whole staff is excellent to work with. I won't take my Motor Home anywhere else!

Springs Auto, Truck & RV Service Center
11/18/2017
5

Had warranty work for a motor replacement, the staff was top notch in assisting me through this process and completed the work as requested.

Springs Auto, Truck & RV Service Center
11/14/2017
5

Professional and courteous. It felt like a small town shop. I will definitely be returning.

Springs Auto, Truck & RV Service Center
11/14/2017
5

No review as nothing was worked on.

Springs Auto, Truck & RV Service Center
11/14/2017
0

Great service and people.

Springs Auto, Truck & RV Service Center
11/14/2017
5

Honestly, for the first time there's a place I know I can call on since I've been stationed here. Great customer service! And the ladies were beyond helpful with services I will need in the long run. I couldn't be happier with the level of service Springs Auto and Truck has provided me with. Highly recommended business.

Springs Auto, Truck & RV Service Center
11/14/2017
5

Outstanding service!

Springs Auto, Truck & RV Service Center
11/6/2017
3

First let me say the customer service was EXCELLENT! The laddies upfront were very friendly and helpful. However, I came in to have my emissions check done (thank you for finally taking “the other guys” out of their monopoly!). I asked them to look the truck over because I was going to be driving it home soon. They did and found a bunch of stuff wrong. Not surprising on a truck with nearly 300k miles. I told them to please change the oil and I would figure out timing on the rest. The lady that called said the inspection was $50 and the oil change was $60 plus $5 for the filter. When I got there the total was $160... That math doesn’t work. Oh... the rest is labor. Not sure for what or why it wasn’t included in the price I was told but ok. Then I got in my truck and the lie washer fluid light and low coolant lights were on. So I went back inside and asked “don’t you top off fluids with an oil change?” So they took the truck back topped off the washer fluid, but couldn’t top off the coolant because “they don’t keep Dexcool or anything compatible on hand”. SERIOUSLY?!?! Then discount my oil change or SOMETHING!! That is rediculous for a shop that services trucks to not be able to put coolant in a GM vehicle! This was my first time, but I won’t be having my oil changed there again.

Springs Auto, Truck & RV Service Center